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Shipping Policies

Our Products are shipped from Vancouver and Ghana

 

Processing times

1-3 business days, this does not include shipping time.

Shipping Options

We offer local pick up options from our studio in Vancouver, BC, Canada – Please choose pickup option during checkout.

Express shipping options are available. Please Contact us for Rates.

Shipping Time

From Canada – 3 – 5 business days

From Ghana – 7 – 10 business days

Exchanges / Refunds  

Due to the nature of our products, we DO NOT accept returns or exchanges. 

Please contact us before placing an order if you have any questions about your order to make sure it is perfect. 

Wholesale

We accept wholesale orders for domestic and international shops. 

Please contact us for Wholesale Pricing! Minimum 5 items per order.

Disclaimer

All orders are shipped through Local Post therefore, no duties should be charged on Canadian and US Orders.

Ani Artisanal is not responsible for any lost or stolen product. Lost packages must be files with Canada Post or USPS. Ani Artisanal will not replace lost or stolen items. Please ensure that your shipping address is correct before placing your order. If your package is returned to us, the customer will be responsible for any additional shipping costs. 

Ani Artisanal is not responsible for waits due to customs, and duty fees if there are any!

 

If you have any questions please send us a message at info@aniartisanal.com

Thank you for shopping with us!