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Shipping Policies

Our Products are shipped from Vancouver and Ghana

Our Baby Baskets are now shipped by DHL from Ghana!



Processing times

1-3 business days, this does not include shipping time.

Shipping Options

We offer local pick up options from our studio in Vancouver, BC, Canada – Please choose pickup option during checkout.

Shipping Time

From Canada – 3 – 5 business days

From Ghana – 5 – 7business days

Exchanges / Refunds  

Due to the nature of our products, we DO NOT accept returns or exchanges. 

Please contact us before placing an order if you have any questions about your order to make sure it is perfect. 


We accept wholesale orders for domestic and international shops. 

Please contact us for Wholesale Pricing! Minimum 5 items per order.


Ani Artisanal is not responsible for customs or duties if there are any.

Ani Artisanal is not responsible for any lost or stolen product. Lost packages must be files with shipping carrier. Ani Artisanal will not replace lost or stolen items. Please ensure that your shipping address is correct before placing your order. If your package is returned to us, the customer will be responsible for any additional shipping costs. 

Ani Artisanal is not responsible for waits due to customs, and duty fees if there are any!


If you have any questions please send us a message at

Thank you for shopping with us!